> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# RT (Request Tracker) Changelog

> Release history for the RT (Request Tracker) connector. Each version lists what changed and which actions were affected.

<Card title="RT (Request Tracker) connector" icon="arrow-left" href="/connectors/requesttracker" horizontal>
  Back to the connector overview, authentication methods, and actions.
</Card>

<Update label="v1.1.0" description="10 Sept 2026">
  `data-sync`

  Added Data Sync support so tickets, queues, users, transactions, and custom fields stay continuously synced.

  <AccordionGroup>
    <Accordion title="Changed · 5 actions updated">
      `requesttracker_list_customfields`, `requesttracker_list_queues`, `requesttracker_list_transactions`, `requesttracker_list_users`, `requesttracker_search_tickets`
    </Accordion>
  </AccordionGroup>
</Update>

<Update label="v1.0.0" description="7 Sept 2026">
  `release`

  Promoted to GA. Version normalized to 1.0.0 in line with the GA versioning policy (GA connectors are versioned 1.0.0 or higher); no functional changes in this version.
</Update>

<Update label="v0.1.3" description="2 Sept 2026">
  `bug-fix`

  Standardized action category capitalization for more consistent portal filters.

  <AccordionGroup>
    <Accordion title="Changed · 24 actions updated">
      `requesttracker_comment_ticket`, `requesttracker_create_customfield`, `requesttracker_create_queue`, `requesttracker_create_ticket`, `requesttracker_delete_ticket`, `requesttracker_get_attachment`, `requesttracker_get_customfield`, `requesttracker_get_queue`, `requesttracker_get_queue_customfields`, `requesttracker_get_ticket`, `requesttracker_get_ticket_attachments`, `requesttracker_get_ticket_history`, `requesttracker_get_transaction`, `requesttracker_get_user`, `requesttracker_list_customfields`, `requesttracker_list_queues`, `requesttracker_list_transactions`, `requesttracker_list_users`, `requesttracker_reply_ticket`, `requesttracker_search_tickets`, `requesttracker_steal_ticket`, `requesttracker_take_ticket`, `requesttracker_untake_ticket`, `requesttracker_update_ticket`
    </Accordion>
  </AccordionGroup>
</Update>

<Update label="v0.1.2" description="28 Aug 2026">
  `description-fix`

  Clarified the Take Ticket action description so "assign it to me" requests are handled by the single self-assignment call instead of a user lookup plus ticket update.

  <AccordionGroup>
    <Accordion title="Changed · 1 action updated">
      `requesttracker_take_ticket`
    </Accordion>
  </AccordionGroup>
</Update>

<Update label="v0.1.1" description="27 Aug 2026">
  `bug-fix` `guide`

  Fixed connection validation so an instance URL with a trailing slash no longer lets an invalid token connect, and clarified the connection guide.

  <AccordionGroup>
    <Accordion title="Changed · 24 actions updated">
      `requesttracker_comment_ticket`, `requesttracker_create_customfield`, `requesttracker_create_queue`, `requesttracker_create_ticket`, `requesttracker_delete_ticket`, `requesttracker_get_attachment`, `requesttracker_get_customfield`, `requesttracker_get_queue`, `requesttracker_get_queue_customfields`, `requesttracker_get_ticket`, `requesttracker_get_ticket_attachments`, `requesttracker_get_ticket_history`, `requesttracker_get_transaction`, `requesttracker_get_user`, `requesttracker_list_customfields`, `requesttracker_list_queues`, `requesttracker_list_transactions`, `requesttracker_list_users`, `requesttracker_reply_ticket`, `requesttracker_search_tickets`, `requesttracker_steal_ticket`, `requesttracker_take_ticket`, `requesttracker_untake_ticket`, `requesttracker_update_ticket`
    </Accordion>
  </AccordionGroup>
</Update>

<Update label="v0.1.0" description="25 Aug 2026">
  `new-connector`

  Initial RT (Request Tracker) connector — ticketing over the REST2 API. Covers tickets, queues, users, transactions, attachments, and custom fields.
</Update>


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